Privacy Policy

DinvarEstario ("we," "us," or "our"), operating through the website dinvarestario.com, is committed to protecting the privacy of individuals who interact with our website and training services. This Privacy Policy describes how we collect, use, store, and protect personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares, LFPDPPP) of Mexico and its regulations.

1. Identity and Contact Information of the Data Controller

The data controller responsible for your personal information is:

• Business name: DinvarEstario
• Address: Av. Villahermosa 309 altos-local despacho 2, Xalapa, Veracruz, Mexico
• Email: info@dinvarestario.com
• Phone: +52 228 232 0846

2. Personal Data We Collect

We may collect the following categories of personal data when you use our website or contact us:

• Identification data: Full name
• Contact data: Email address, phone number
• Business data: Name of your business or organization
• Communication data: Content of messages you send us through the contact form
• Technical data: IP address, browser type, device type, pages visited, and time spent on pages (collected via cookies, subject to your consent)

We do not collect sensitive personal data (datos personales sensibles) as defined under the LFPDPPP, such as health information, biometric data, racial or ethnic origin, political opinions, or religious beliefs.

3. Purposes of Data Processing

We process your personal data for the following primary purposes:

• To respond to inquiries submitted through our contact form
• To provide information about our training services
• To coordinate and schedule training sessions
• To fulfill our contractual obligations when services are engaged

Secondary purposes (which require your separate consent):

• To send informational communications about our training programs
• To analyze website usage for service improvement

You may withdraw consent for secondary purposes at any time by contacting us at info@dinvarestario.com.

4. Legal Basis for Processing

We process your personal data based on: (a) your consent, provided when you submit our contact form and accept this Privacy Policy; (b) the performance of a contract or pre-contractual steps at your request; and (c) our legitimate interests in operating and improving our services, where these do not override your fundamental rights.

5. Data Transfers

We do not sell, rent, or transfer your personal data to third parties for commercial purposes. We may share your data with service providers who assist us in operating our website and delivering our services (such as hosting providers), under confidentiality agreements that require them to protect your information in accordance with applicable law. Any transfers outside of Mexico will be made in compliance with the LFPDPPP.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for a maximum of two years unless a service relationship is established, in which case data is retained for the duration of the relationship plus the legally required period thereafter.

7. Your Rights (ARCO Rights)

Under the LFPDPPP, you have the following rights regarding your personal data:

• Access (Acceso): The right to know what personal data we hold about you
• Rectification (Rectificación): The right to correct inaccurate or incomplete data
• Cancellation (Cancelación): The right to request deletion of your data when no longer necessary
• Opposition (Oposición): The right to object to certain processing of your data

To exercise these rights, please send a written request to info@dinvarestario.com including your full name, a description of the right you wish to exercise, and a copy of a valid identification document. We will respond within 20 business days as required by law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include access controls, secure data transmission, and regular review of our security practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact and Complaints

If you have questions about this Privacy Policy or wish to exercise your ARCO rights, contact us at info@dinvarestario.com or by post at our address above. You also have the right to file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI) at www.inai.org.mx if you believe your data protection rights have been violated.